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A Window into the World of Elder Financial Exploitation

Contains material from Sep 2019

A Window into the World of Elder Financial Exploitation
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Session 1: A Window into a Financial Institution’s World of Elder Financial Exploitation There is not one industry worldwide that is prepared for the “Tsunami” coming down the pike when it comes to the millions of people who have already or are getting ready to roll into the senior category. Many services, including geriatric doctors, senior living and dementia/Alzheimer's’ facilities, and education resources to prepare seniors for changes coming in their life, are in short supply. Financial institutions are considered “first responders"—they have eyes and ears on senior customers most times long before anyone else. Learn about the red flags, the many variations of fraudsters that financial institutions see, the avenues that can be taken to help mitigate the exploitation, and the various ways of reporting exploitation to local, state, or federal agencies. Being PROACTIVE is everything in slowing down the tide!
 
Session 2: When Exploitation Allegations Make Their Way to Adult Protective Services The Texas Department of Family and Protective Services – Adult Protective Services (APS) is responsible for investigating allegations of abuse, neglect, and exploitation in Texas.  In 2018, APS received 16,490 allegations of exploitation of the elderly and disabled in Texas. APS validated a small percentage of these allegations. Identify and explore the reasons for APS exploitation investigations, the investigation process, and ultimate resolution of and ramifications resulting from exploitation allegations.

Includes: Video Audio Paper Slides


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1. A Window into a Financial Institution’s World of Elder Financial Exploitation (Sep 2019)

Sandy Sullivan

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(mp4)
28 mins
(mp3)
28 mins
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Session 1 —28 mins
A Window into a Financial Institution’s World of Elder Financial Exploitation (Sep 2019)

There is not one industry worldwide that is prepared for the “Tsunami” coming down the pike when it comes to the millions of people who have already or are getting ready to roll into the senior category. Many services, including geriatric doctors, senior living and dementia/Alzheimer's’ facilities, and education resources to prepare seniors for changes coming in their life, are in short supply. Financial institutions are considered “first responders"—they have eyes and ears on senior customers most times long before anyone else. Learn about the red flags, the many variations of fraudsters that financial institutions see, the avenues that can be taken to help mitigate the exploitation, and the various ways of reporting exploitation to local, state, or federal agencies. Being PROACTIVE is everything in slowing down the tide!

Originally presented: Aug 2019 Estate Planning, Guardianship and Elder Law Conference

Sandy Sullivan, Frost Bank - San Antonio, TX

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2. When Exploitation Allegations Make Their Way to Adult Protective Services (Sep 2019)

Terry W. Hammond, Penelope T. Leuchtag, Mary McFaden

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(mp4)
63 mins
(mp3)
63 mins
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9 pgs
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5 pgs
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Paper
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7 pgs
Slides
(pdf)
5 pgs
Slides
(pdf)
5 pgs
Session 2 —63 mins
When Exploitation Allegations Make Their Way to Adult Protective Services (Sep 2019)

The Texas Department of Family and Protective Services – Adult Protective Services (APS) is responsible for investigating allegations of abuse, neglect, and exploitation in Texas.  In 2018, APS received 16,490 allegations of exploitation of the elderly and disabled in Texas. APS validated a small percentage of these allegations. Identify and explore the reasons for APS exploitation investigations, the investigation process, and ultimate resolution of and ramifications resulting from exploitation allegations.

Originally presented: Aug 2019 Estate Planning, Guardianship and Elder Law Conference

Terry W. Hammond, Attorney at Law - Bryan, TX
Penelope T. Leuchtag, Texas Department of Family & Protective Services - Houston, TX
Mary McFaden, Harris County District Attorney Office - Houston, TX