eCourse
Client Selection, Contracts and Handling Complaints
Contains material from Dec 2022
Client Selection, Contracts and Handling Complaints
4.42 out of 5 stars
What was the overall quality of the course (presentation, materials, and technical delivery)?
Rate the overall teaching effectiveness and presentation skills of faculty for the course.
How would you rate the value of the materials provided as part of the course?
Technical Questions?
512.475.6700
service@utcle.org
Includes: Video Slides
- Total Credit Hours:
- 1.00 | 1.00 ethics
- Credit Info
- TX, CA
- TX MCLE credit expires: 11/30/2024
Preview mode.
You must be signed in, have purchased this eCourse,
and the eCourse must be active
to have full access.
Preview Sessions
Credit
Show session details
1.
Client Selection, Contracts and Handling Complaints (Dec 2022)
Claude E. Ducloux
1.00
1.00
0.00
1.00 | 1.00 ethics
Preview Materials
Download session materials for offline use
Session 1
—58 mins
1.00 | 1.00 ethics
Client Selection, Contracts and Handling Complaints (Dec 2022)
During a long career, almost no lawyer can completely avoid conflicts and complaints from Clients. The nature of our adversary system provides many opportunities for stress, misunderstandings and disagreements about how the legal system works – or the client’s expectations. Many times, these matters can be avoided in the intake process. But when a complaint arises, lawyers need to know how to respond and handle those attorney client disagreements in ethical and empathetic ways. This course takes you through the interview process, the execution of clear attorney fee agreements, maintaining clear communications, and ultimately handling an attorney client dispute. Dozens of great tips, sound advice, and reminders of our fiduciary duty under the Disciplinary Rules.
Originally presented: Nov 2022 First Friday Ethics (November 2022)
Claude E. Ducloux,
Attorney at Law - Austin, TX